Dear Sales Enthusiast
Change and uncertainty are turning into constants that all businesses have to deal with
So, for sales professionals, faster and continuous learning is emerging as possibly the only sustainable competitive advantage
This issue of 'New Mercuri Mail' therefore, takes a close look at how learning in the context of business is changing and how to make it work
The Skill Up section showcases, from HBR, select mental tools to master the secret of learning faster in a professional setting. The Spotlight is on 4MAT© methodology to craft trainings addressing distinctive learning styles to make trainings stickier. Mercurian Saswati Nayak looks the history of learning through Jeff Howe’s prism of Citadel and the Bazaar to see where learning is headed. Also covered are insights on why practice is the heart of all sales learning and research that explains why simulation is such a powerful way to learn. This issue annotates De Bono’s book on Six Frames for Thinking About Information which can also apply to learning. Plus there’s humour for laughter and quotes to ponder over
Mercuri Mail is 'Go To Place Sales Newsletter and Journal' of the discerning Sales Community! Continuing its 33 year long tradition of sharing knowledge curated from the best of sales and management literature, here come interesting new features, all with an unwavering focus on making a difference!
Here's to the joy of life-long learning.. happy reading and reflecting!
Team Mercuri India
Bespoke Solutions
How our Bespoke Sales Training Solutions create Business Impact for our Clients:
Our unique strength is our consulting capability to design Bespoke Sales Training Solutions. Every development intervention we do for our Clients is ‘bespoke’ and created based on our deep understanding of their Sales Training needs, issues, challenges and opportunities, with an array of know-how blocks developed, proven, established over decades of Corporate Sales Training. We use our five step model to structure bespoke solutions:
Analysis - To define what works well and what needs to be improved in priority. We study the organization through interviews and field visits, and monitor the current situations in the organization with a complete evaluation of competencies in Sales, Service & their Leadership teams
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Consulting - To design the right training solution in order to reach client objectives. Our Training Design follows a 3 step process:
- Research - Our research combines decades of industry and functional expertise in areas of Sales & Service Training, Business Understanding & Leadership, People Management and Team Building. Our specially created diagnostic tools provide us with a sharp view of Client needs.
- Design Conceptualization - The essence of the solution is articulated first. This forms the red thread around which the design is woven. Care is taken to ensure that the research is reflected at every stage. Robustness of design is assured through meticulous customized application of concepts selected from our more than 300 proprietary know-how blocks in Sales, Managing Sales Teams, Sales Strategy and Leadership Training.
- Content Creation - The content is structured on the design framework. It is tailored to Client specific needs, and can be co-created with Client teams.
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Training - To improve capabilities, competencies and skills We conduct our Sales & Service Training and Leadership Training through a Client centric combination of Classroom learning, E-Learning, Business Simulations, Seminars, Workshops and Webinars.
Classroom training
e-learning;
Business simulations;
Seminars;
Workshops
Implementation - To change the sales routines
We help Clients implement their leanings by coaching their teams on the job, on field visits and through a series of follow up meetings.
Coaching
Field Visits;
On-the-job Training;
Expert for hire;
Mystery Shopping;
Follow-up meetings;
Consolidation - To assure the expected results
We offer follow up monitoring of the Organization’s activities post program, check project reports and balance sheet results, conduct joint evaluations and recommend the next steps for the organization to take.
Follow-up monitoring
Project report;
Balance sheet meeting;
Joint evaluations;
Recommendations for next steps;
Our BESPOKE offerings
SALES AND SERVICE COMPETENCY DEVELOPMENT
At Mercuri India, we understand Customer needs and what it takes to meet and exceed them across touch-points.
BUSINESS UNDERSTANDING & LEADERSHIP
Business understanding lies at the center of how well people engage in their roles, how empowered they feel, and how productive they are. Helping people build such perspective is at the heart of effective Leadership Development.
PEOPLE & TEAMS
MASTERING TRAINING DESIGN
IMPACT TRAINING
SALES PERFORMANCE CONSULTING
SHOWCASE
Insights & News
InsightsNews
Upcoming Events
Value Selling
Strategic Sales Negotiations
