Dear Sales Enthusiast,
2023 might be India’s most defining year in decades.. presents an incredible opportunity to those ready to influence and change the way their Customers think.
So, the latest Dec’22 edition of New Mercuri Mail - The India Journal of Mercuri International - looks at ‘Changing Minds - Showing Value. Seeding choice. In doing so, we scan sales literature from ancient to modern, through 7 different lenses..
1. Sales Master Class: As inflation drives prices up, how can Sales People, get their Customers to see prices positively?
2. Future of Sales: How can Sales People get their Customers to think beyond immediate wants and envision what they might need in future?
3. Spotlight: What can Sales Professionals do to make complex ideas engaging and memorable?
4. Must Read: What are the barriers to making anyone change their mind? How can a Sales Person overcome them?
5. News from the World of Sales: Did you know of the research from Harvard Business Review that proves how honesty and neutrality never fail to move Customers’ minds?
6. Have a Laugh: How about unwinding a bit with some sales humour?
7. Sales Smarts: Why not take a moment to pause and reflect?
Our new year wish for you is to ‘Build Optionality’. As Sales People this includes a call for us to add more prospects to our Sales Pipeline. That means we must get better at ‘Changing Minds’. The 7 lenses in this edition of New Mercuri Mail, present multiple insightful options for us to get better!
Bespoke Solutions
How our Bespoke Sales Training Solutions create Business Impact for our Clients:
Our unique strength is our consulting capability to design Bespoke Sales Training Solutions. Every development intervention we do for our Clients is ‘bespoke’ and created based on our deep understanding of their Sales Training needs, issues, challenges and opportunities, with an array of know-how blocks developed, proven, established over decades of Corporate Sales Training. We use our five step model to structure bespoke solutions:
Analysis - To define what works well and what needs to be improved in priority. We study the organization through interviews and field visits, and monitor the current situations in the organization with a complete evaluation of competencies in Sales, Service & their Leadership teams
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Consulting - To design the right training solution in order to reach client objectives. Our Training Design follows a 3 step process:
- Research - Our research combines decades of industry and functional expertise in areas of Sales & Service Training, Business Understanding & Leadership, People Management and Team Building. Our specially created diagnostic tools provide us with a sharp view of Client needs.
- Design Conceptualization - The essence of the solution is articulated first. This forms the red thread around which the design is woven. Care is taken to ensure that the research is reflected at every stage. Robustness of design is assured through meticulous customized application of concepts selected from our more than 300 proprietary know-how blocks in Sales, Managing Sales Teams, Sales Strategy and Leadership Training.
- Content Creation - The content is structured on the design framework. It is tailored to Client specific needs, and can be co-created with Client teams.
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Training - To improve capabilities, competencies and skills We conduct our Sales & Service Training and Leadership Training through a Client centric combination of Classroom learning, E-Learning, Business Simulations, Seminars, Workshops and Webinars.
Classroom training
e-learning;
Business simulations;
Seminars;
Workshops
Implementation - To change the sales routines
We help Clients implement their leanings by coaching their teams on the job, on field visits and through a series of follow up meetings.
Coaching
Field Visits;
On-the-job Training;
Expert for hire;
Mystery Shopping;
Follow-up meetings;
Consolidation - To assure the expected results
We offer follow up monitoring of the Organization’s activities post program, check project reports and balance sheet results, conduct joint evaluations and recommend the next steps for the organization to take.
Follow-up monitoring
Project report;
Balance sheet meeting;
Joint evaluations;
Recommendations for next steps;
Our BESPOKE offerings
SALES AND SERVICE COMPETENCY DEVELOPMENT
At Mercuri India, we understand Customer needs and what it takes to meet and exceed them across touch-points.
BUSINESS UNDERSTANDING & LEADERSHIP
Business understanding lies at the center of how well people engage in their roles, how empowered they feel, and how productive they are. Helping people build such perspective is at the heart of effective Leadership Development.
PEOPLE & TEAMS
MASTERING TRAINING DESIGN
IMPACT TRAINING
SALES PERFORMANCE CONSULTING
SHOWCASE
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