Welcome to the gold standard in Sales Training
Mercuri International is the world’s largest Sales Training and Sales Consulting Organization, headquartered in Stockholm – Sweden. We partner with nearly 15,000 companies per year in more than 50 countries, and in over 30 languages, helping their Sales Teams to become more efficient and effective in their Selling Skills and Sales Processes, to achieve necessary improvements in results. In India, we operate since 1987, head quartered in Bangalore with full time Consultant Trainers located in Bangalore, Chennai, Mumbai, Pune and Delhi. We are synonymous with world class Sales Training in India, offering unrivalled expertise in developing selling skills across the Sales Process including Prospecting, Sales Negotiation, Objection Handling, Customer Acquisition and Retention, for discerning organizations across businesses and industries.
Bespoke Solutions
How our Bespoke Sales Training Solutions create Business Impact for our Clients:
Our unique strength is our consulting capability to design Bespoke Sales Training Solutions. Every development intervention we do for our Clients is ‘bespoke’ and created based on our deep understanding of their Sales Training needs, issues, challenges and opportunities, with an array of know-how blocks developed, proven, established over decades of Corporate Sales Training. We use our five step model to structure bespoke solutions:
Analysis - To define what works well and what needs to be improved in priority. We study the organization through interviews and field visits, and monitor the current situations in the organization with a complete evaluation of competencies in Sales, Service & their Leadership teams
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Consulting - To design the right training solution in order to reach client objectives. Our Training Design follows a 3 step process:
- Research - Our research combines decades of industry and functional expertise in areas of Sales & Service Training, Business Understanding & Leadership, People Management and Team Building. Our specially created diagnostic tools provide us with a sharp view of Client needs.
- Design Conceptualization - The essence of the solution is articulated first. This forms the red thread around which the design is woven. Care is taken to ensure that the research is reflected at every stage. Robustness of design is assured through meticulous customized application of concepts selected from our more than 300 proprietary know-how blocks in Sales, Managing Sales Teams, Sales Strategy and Leadership Training.
- Content Creation - The content is structured on the design framework. It is tailored to Client specific needs, and can be co-created with Client teams.
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Training - To improve capabilities, competencies and skills We conduct our Sales & Service Training and Leadership Training through a Client centric combination of Classroom learning, E-Learning, Business Simulations, Seminars, Workshops and Webinars.
Classroom training
e-learning;
Business simulations;
Seminars;
Workshops
Implementation - To change the sales routines
We help Clients implement their leanings by coaching their teams on the job, on field visits and through a series of follow up meetings.
Coaching
Field Visits;
On-the-job Training;
Expert for hire;
Mystery Shopping;
Follow-up meetings;
Consolidation - To assure the expected results
We offer follow up monitoring of the Organization’s activities post program, check project reports and balance sheet results, conduct joint evaluations and recommend the next steps for the organization to take.
Follow-up monitoring
Project report;
Balance sheet meeting;
Joint evaluations;
Recommendations for next steps;
Our BESPOKE offerings
SALES AND SERVICE COMPETENCY DEVELOPMENT
At Mercuri India, we understand Customer needs and what it takes to meet and exceed them across touch-points.
BUSINESS UNDERSTANDING & LEADERSHIP
Business understanding lies at the center of how well people engage in their roles, how empowered they feel, and how productive they are. Helping people build such perspective is at the heart of effective Leadership Development.
PEOPLE & TEAMS
MASTERING TRAINING DESIGN
IMPACT TRAINING
SALES PERFORMANCE CONSULTING
SHOWCASE
Insights & News
InsightsNews
Upcoming Events
Value Selling
Strategic Sales Negotiations
