Bespoke Solutions Overview
How our Bespoke Solutions create Business Impact for our Clients
Every development intervention we do for our Clients is ‘bespoke’ and created based on our deep understanding of their needs, issues, challenges
Our unique strength is our consulting capability to design bespoke
Evaluate Situation
1
Analysis
Analysis / Studies;
Interviews;
Field Visits;
Understanding of current situation;
Mystery Shopping; Sales Evaluator
Design Solution
2
Consulting
Project planning;
Execution; Training Design;
Training content;
Implementation plan; Key figure
New Competence
3
Training
Classroom Training;
Digital learning;
Business Simulations;
Seminars;
Workshops
Change Behaviour
4
Implementation
Coaching;
Field Visits;
On-the-job Training;
Expert for hire;
Mystery Shopping;
Follow-up meetings
Long term results
5
Consolidation
Follow-up Monitoring;
Project Report;
Balance Sheet meeting;
Joint Evaluations
Recommendations for next steps
Evaluate Situation
Analysis
Analysis / Studies; Interviews; Field Visits; Understanding of current situation; Mystery Shopping; Competence Evaluation.
Analysis - To define what works well and what needs to be improved in priority. We study the organization through interviews and field
Design Solution
Consulting
Analysis / Studies; Interviews; Field Visits; Understanding of current situation; Mystery Shopping; Competence Evaluation.
Consulting - To design the right training solution in order to reach client objectives. Our Training Design follows a 3 step process:
- Research - Our research combines decades of industry and functional expertise in areas of Sales & Service Training, Business Understanding & Leadership, People Management and Team Building. Our specially created diagnostic tools provide us with a sharp view of Client needs.
- Design Conceptualization - The essence of the solution is articulated first. This forms the red thread around which the design is woven. Care is taken to ensure that the research is reflected at every stage. Robustness of design is assured through
meticulous customized application of concepts selected from our more than 300 proprietary know-how blocks in Sales, Managing Sales Teams, Sales Strategy and Leadership Training. - Content Creation - The content is structured on the design framework. It is tailored to Client specific
needs, and can be co-created with Client teams.
New Competence
Training
Classroom training; e-learning; Business simulations; Seminars; Workshops
Training - To improve capabilities, competencies
Change Behaviour
Implementation
Coaching; Field Visits; On-the-job Training; Expert for hire; Mystery Shopping; Follow-up meetings
Implementation - To change the sales routines
We help Clients implement their leanings by coaching their teams on the job, on field visits and through a series of follow up meetings.
Long term results
Consolidation
Follow-up monitoring; Project report; Balance sheet meeting; Joint evaluations, Recommendations for next steps
Consolidation - To assure the expected results
We
What this means to you as a Client:
- Bespoke solutions in Sales & Service Training and Leadership Training of an enduring quality and significant value.
- Customized workshop designs of timeless beauty that engage the participants and provoke learning.
- Simple, practical and implementable processes and skills in Managing Sales Teams.
Tailor made learning solutions with measurable improvements.
Check out our ability to deliver bespoke solutions across related domains that take your sales to a higher level.Our offerings include :
Mercuri International - Corporate Presenation