Step back, reflect and reboot
Once in a while, a ‘black swan’ event jolts us into appreciating
the many things we routinely take for granted.
The pandemic reminded us just how precious simple face-to-face
interactions and human connection truly are.
Ongoing geopolitical turbulence continues to underscore the hidden
value of invisible supply chains—the lifelines delivering the essentials of our daily lives without fanfare or fuss.

Here is a Ravi’s Corner poem from a New Year’s Eve during the height of the pandemic. It’s a tribute to “The Unknown Visitor” who helped us rediscover the worth of the simple, the ordinary, and the normal—leaving us a little better, stronger, and more resilient, with lessons to last a lifetime.
The Unknown Visitor
The Unknown Visitor walks in unannounced
The unfathomable damage sweeps the unprepared
The World stops
That lasts eternity
Things done normally appear scary luxuries
Pause and Reflect …
None can stop my mind
Why fret
Get set
I can be reborn as many times
When I am alive
Every time
A little better
A little stronger
A little bolder
A little kinder
A little humbler
A new feeling.. A new energy.. A new determination
The sun shines
The Cosmos never stops
Let me create my new year
It is just another great day today
In the eternal cycle of life !
God Bless !
“Innovation is the creation and delivery of new customer value in the marketplace”
- Michael J. Gelb
Welcome to the 'New Mercuri Mail'.. The India Journal of Mercuri International!
This is the 'Go To Place Sales Newsletter and Journal' of the discerning Sales Community! Continuing its 35 year long tradition of sharing knowledge curated from the best of sales and management literature, here come interesting new features, all with an unwavering focus on making a difference!
Happy reading and reflecting!
Team Mercuri India