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Thought for the Day

Value Selling:

Value is not what you get,
Value is what you give

Welcome!

Thank you for coming! You will discover here, a treasure trove of insights, concepts, processes & tools.. sure to ignite a spark in taking your sales to a higher level.

All material here is drawn from our timeless classic - Mercuri India Knowledge Blocks.

We can assist you in this discovery.. personalize your experience and alert you as and when something of interest to you comes up here.. if you just register yourself.

You can of course continue as our esteemed Guest, and we will look forward to knowing you better in the future.

Do tell us about your experience here. We learn fast.

Welcome!
Team Mercuri India

How our Bespoke Solutions create Business Impact for our Clients

Every development intervention we do for our Clients is ‘bespoke’ and created based on our deep understanding of their needs, issues, challenges and opportunities, with an array of know-how blocks developed, proven, established over decades of Corporate Training. We use our five step model to structure bespoke solutions:

Our unique strength is our consulting capability to design bespoke solutions . We understand the uniqueness inherent in Organizations.. people capabilities, leadership strategies & approaches, and challenges in people development. Therefore we are committed to designing unique bespoke solutions. Here is how we do it:

Evaluate Situation

1

Analysis

Analysis / Studies;

Interviews;

Field Visits;

Understanding of current situation;

Mystery Shopping; Sales Evaluator

Design Solution

2

Consulting

Project planning;

Execution; Training Design;

Training content;

Implementation plan; Key figure

New Competence

3

Training

Classroom Training;

Digital learning;

Business Simulations;

Seminars;

Workshops

Change Behaviour

4

Implementation

Coaching;

Field Visits;

On-the-job Training;

Expert for hire;

Mystery Shopping;

Follow-up meetings

Long term results

5

Consolidation

Follow-up Monitoring;

Project Report;

Balance Sheet meeting;

Joint Evaluations

Recommendations for next steps


Evaluate Situation

Analysis

Analysis / Studies; Interviews; Field Visits; Understanding of current situation; Mystery Shopping; Competence Evaluation.

Analysis - To define what works well and what needs to be improved in priority. We study the organization through interviews and field visits, and monitor the current situations in the organization with a complete evaluation of competencies in Sales, Service & their Leadership teams

Design Solution

Consulting

Analysis / Studies; Interviews; Field Visits; Understanding of current situation; Mystery Shopping; Competence Evaluation.

Consulting - To design the right training solution in order to reach client objectives. Our Training Design follows a 3 step process:

  • Research - Our research combines decades of industry and functional expertise in areas of Sales & Service Training, Business Understanding & Leadership, People Management and Team Building. Our specially created diagnostic tools provide us with a sharp view of Client needs.
  • Design Conceptualization - The essence of the solution is articulated first. This forms the red thread around which the design is woven. Care is taken to ensure that the research is reflected at every stage. Robustness of design is assured through meticulous customized application of concepts selected from our more than 300 proprietary know-how blocks in Sales, Managing Sales Teams, Sales Strategy and Leadership Training.
  • Content Creation - The content is structured on the design framework. It is tailored to Client specific needs, and can be co-created with Client teams.


New Competence

Training

Classroom training; e-learning; Business simulations; Seminars; Workshops

Training - To improve capabilities, competencies and skills We conduct our Sales & Service Training and Leadership Training through a Client centric combination of Classroom learning, E-Learning, Business Simulations, Seminars, Workshops and Webinars.

Change Behaviour

Implementation

Coaching; Field Visits; On-the-job Training; Expert for hire; Mystery Shopping; Follow-up meetings

Implementation - To change the sales routines
We help Clients implement their leanings by coaching their teams on the job, on field visits and through a series of follow up meetings.

Long term results

Consolidation

Follow-up monitoring; Project report; Balance sheet meeting; Joint evaluations, Recommendations for next steps

Consolidation - To assure the expected results
We offer follow up monitoring of the Organization’s activities post program, check project reports and balance sheet results, conduct joint evaluations and recommend the next steps for the organization to take.

What this means to you as a Client:

  • Bespoke solutions in Sales & Service Training and Leadership Training of an enduring quality and significant value.
  • Customized workshop designs of timeless beauty that engage the participants and provoke learning.
  • Simple, practical and implementable processes and skills in Managing Sales Teams.
  • Tailor made learning solutions with measurable improvements.


Check out our ability to deliver bespoke solutions across related domains that take your sales to a higher level.Our offerings include :